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FAQ's
Do you have a physical store?
At the moment, Ryuuluu is a digital store only! Social media will be updated with the latest collections, events and more!
Which payment methods are accepted?
Most credit cards are accepted at Ryuuluu, such as Visa, Mastercard, American Express. Paypal is another secure payment option. available Payment options may vary!
What is the estimated delivery time for online orders?
There is no guaranteed delivery date for orders sent via postal services. Delivery dates quoted at checkout are an estimation only.
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Estimated Domestic Shipping:
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To PR: 12 - 15 business days
To USA: 8 - 11 business days
Wolrdwide: 16 - 19 business days
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Deliveries may take a little longer than expected. Occasionally circumstances beyond our control, such as extreme weather conditions or customs inspections, can result in delivery delays.
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However we aim to meet the delivery time as expected!
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How can I track my order after making a purchase online?
After placing an order online, you will receive an email confirmation with a tracking number once the order is placed with love and posted via Mail Services. You can use this tracking number to monitor the status and location of your precious order.